Shell Dialogues is a debate platform between Shell and Special Publics. The existing website was difficult to navigate, the content scattered and the sign up process confusing. We simplified the registration, provided multiple ways to explore content other than web-chats, removed cumbersome functionalities and added simple and intuitive tools.
Taking metrics, business requirements and user needs as the starting point, I worked collaboratively with the art director and technical lead to ensure the Shell Dialogues site was useful, usable and beautiful. I created the whole architecture documentation, including user flows, sitemaps and fully annotated wireframes (with interaction guides and functional specifications).